The Ultimate 170-Page Guide

NON-FINANCIAL
MISCONDUCT

From 1 September 2026, how your staff treat each other is a regulatory matter. Not a policy aspiration. A rule.

170
Pages
37,000
Firms in scope
PS25/23
Aligned
Scroll
What has actually changed

A conceptual shift,
not a technical one.

Policy Statement PS25/23, published 12 December 2025, finalised a new rule in the Code of Conduct sourcebook numbered COCON 1.1.7FR. It applies to approximately 37,000 non-bank Part 4A-authorised firms.

Until now, the implicit theory was that how colleagues treated one another was an HR matter — serious where it went wrong, but not regulatory. That theory is dead.

The same incident can now trigger an employment tribunal claim, a disciplinary proceeding, a Fit and Proper reassessment, a Statement of Responsibilities review, an enforcement investigation, and — in the most serious cases — a prohibition order.

Complexity creates risk.
Simplicity creates protection.

Chapter 1, The Big Why
The Four Vectors

Four distinct ways
a career ends.

The new rule exposes Senior Managers along four separately consequential vectors. Each is individually career-defining. Combined, they are catastrophic.

01
Personal enforcement

Fine, public censure, prohibition

Where it bites
FCA Final Notice
02
Fit & Proper loss

Loss of SMF approval

Where it bites
FCA regulatory record
03
Civil & employment

Damages, injunctions

Where it bites
ET / High Court / ICO
04
Reputation

Loss of future roles, D&O repricing

Where it bites
Search firms, insurers
The TRACE Framework

Five steps you can recall
under pressure.

T
Translate
Define NFM clearly
R
Reach
Align accountability
A
Architect
Defensible processes
C
Calibrate
Connect every regime
E
Evidence
Build the file

If the FCA called
tomorrow
could you prove it?

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